Resolve Collections can provide a range of debt collection consultancy and debt collection training services designed to help your organisation improve your in-house commercial debt recovery & consumer debt collection procedures.
If you need help in debt sale or purchase debt we have in-house expertise to provide consultation and assistance in pre-contract review and the important due diligence process.
We have expertise in predictive dialler implementation and management, bespoke compliant letter packages, telephone, legal and field campaign management.
We will look at your in-house debt collection & debt recovery strategies and tactics from telephone to legal and field collections and recommend improvements to improve cash flow and save debt collection costs. In particular we will look at your agents negotiation and fact finding skills and deliver targeted training.
We work alongside our clients to fully understand the business objectives so you can be sure our training is integrated and properly targeted to support business growth and profitability.
Please call us for an informal discussion to see how we can help you;
- Train collection agents
- Improve negotiation skills
- Implement an in-house collection training plan
- Review and redraft collection letters
- Review and advise on existing collection strategies
- Audit existing debt collection agency performance
- Advise on selection and implementation of predictive diallers
- Advise on selection and use of Field Collection Agencies
- Carry out due diligence and advice on Purchase Sale & Debt
Contact Colin McLean our Commercial Director on 0800 612 6841 or complete our enquiry form without any obligation by clicking here.
the professional debt collection & training consultancy
Experience counts....... how do collection agencies work and what do they do to recovery your accounts?
To read our recently published article on “Choosing and using a Debt Collection Agency” please click here and to see the types of businesses we have helped please click here.
